Q: What is Keurig doing to address the environmental impact of K-Cup® packs?
A: All companies have sustainability challenges, a tension between where they are at today and where they want to be with respect to sustainability issues – we're no different in that respect. What we believe makes us different is how we address that challenge – by embracing it, by running towards it, and using that tension to drive us towards new solutions. As such, we'd like to share what we are doing at Keurig Green Mountain, Inc. (Keurig) to build a better world for both gourmet coffee lovers and lovers of best practices in corporate responsibility.
We recognize the environmental impact of the K−Cup® pack is an important issue for both Keurig and the consumer, which is why we have created the recovery program, Grounds to Grow On™, as a means to address it directly. We think a second life spent creating energy and enriching soil sounds like a second life worth living. So say goodbye to your brewed K−Cup® pack, we'll make sure its next journey is a good one!
Please visit www.KeurigGreenMountain.com/Sustainability to learn more about our initiatives and how we are continuously working towards being a leader in corporate responsibility.
Q: What is Grounds to Grow On™ program?
A: Simply, it is a direct response to address the disposal of K−Cup® packs. While we research & develop other earth−friendly packaging solutions for our pack, the Grounds to Grow On™ program provides an alternative method of K−Cup® pack disposal for our workplace consumers outside of the landfill. This initiative recovers brewed K−Cup® packs from offices and converts the materials into new useable resources like energy and compost.
Q: What happens to the recovered K-Cup® pack?
A: Once received at our disposal partner's, g2 revolution®, facility, the recovered K−Cup® pack is converted into useful alternatives, such as compost and energy. Specifically, the K−Cup® pack is processed through a proprietary method, including various grinding and separation operations that ultimately yield the coffee and tea grounds being separate from the other K−Cup® pack components. The grounds are sent out for composting to be used in a variety of agricultural applications, while the remaining K−Cup® pack grinds are provided to Covanta Energy and are used in an energy−from−waste process. All while reducing our landfill waste.
Q: How is the Grounds to Grow On™ program beneficial to the environment?
A: In an effort to reduce our carbon footprint, the Grounds to Grow On™ recovery bins are bundled in packs of five (5), made from at least 33% recycled content, 100% recycled after use. We have also partnered with UPS and their carbon neutral shipping option to offset the emissions produced by the transportation of our Grounds to Grow On™ recovery bins to and from our workplace consumers. You can learn more about the UPS carbon neutral program at: http://www.ups.com/content/us/en/resources/ship/carbonneutral/shipping.html
Q: What are the benefits of using Covanta?
A: Covanta creates energy from waste (EfW), one of the cleanest forms of energy generation. Classified as a renewable energy by the U.S. Department of Energy and EPA−approved, EfW facilities offer reliable, renewable source of energy that produce electricity with less environmental impact than almost any other source of electricity. Learn more at www.covantaenergy.com.
Q: What are the benefits of using g2 revolution®?
A: g2 revolution® provides innovative recycling solutions, or ecolutions®, that are tailored to meet the sustainability goals of industrial, retail and restaurant clients. g2 revolution's proven, practical, and efficient systems collect, process and remanufacture a wide range of products made of post−consumer recycled material. Learn more at www.g2rev.com.
Q: What are the recovery bins made up of?
A: The recovery bins are made of a minimum 33% recycled content, are 100% recycled after use, which supports our effort to reduce our overall environmental impact.
Q: Which single serve packs are accepted by the program?
A: The facilities used for the Grounds to Grow On™ program are not setup to process materials from non-Keurig K-Cup® packs. We offer the program for Keurig® K-Cup® packs only. These include our partner brands such as Dunkin' Donuts® coffee, Caribou Coffee®, and Starbucks®. All of our Keurig® beverage packs and boxes have the Keurig Brewed® logo.
In addition, this program is not setup to accept packs from our Vue®, Rivo®, or Bolt® brewing systems. For more information on recovering these packs, please visit: keurigrecycling.com
Q: How m any K−Cup® packs does the recovery bin hold?
A: Customers have the opportunity to choose from two different recovery bin sizes:
Q: Why do I need to order bins 5 at a time?
A: In an effort to reduce our carbon footprint and reduce your overall cost per bin, we've found it beneficial to group the number of bins to 5 per order.
Q: Do you offer any discounts for my type of workplace?
A: Unfortunately, we cannot provide discounts for schools, non-profits, or other organizations. Keurig® Green Mountain is committed to finding sustainable solutions that are environmentally responsible. Grounds to Grow On™ is a not-for-profit program that is partially funded by Keurig Green Mountain as part of its sustainability initiatives. The cost of the recovery bins is subsidized to reduce the out-of-pocket cost to our customers. There are several factors that drive the cost of the program, including but not limited to, production, shipping, and labor.
Q: Why isn't this program available in my area?
A: Due to shipping costs and logistical constraints the Grounds to Grow On™ program is currently available in the lower 48-states only. We are continuously searching for ways to improve the program and expand to our Alaska, Hawaii and Canadian consumers. Please check back for updates.
Q: What options do you offer customers in Canada?
A: At this time, we do not offer the Grounds to Grow On™ program for our Canadian customers, but we do have some K-Cup recovery programs through coffee service vendors, and we continue to research additional recovery and recycling options.
In Canada, Van Houtte Coffee Services Inc., a coffee service provider subsidiary of Keurig Canada Inc., has established local repurposing programs in several cities for customers in workplaces. Customers who receive new K-Cup® packs through their coffee service programs in Kamloops, Toronto, Vancouver and Montreal can return used K-Cup® packs to their delivery driver for return to the distribution center. They then send those K-Cup® packs to local waste-to-energy facilities and cement kilns where they can be used as alternative fuel sources for energy production. To minimize environmental footprint associated with this program, Keurig Canada Inc. developed local solutions that would reduce shipping distances. We aim to continually increase the locations where this program is available in Canada.
Q: Why can't I order this bin for my home?
A: The volume of brewed K−Cup® pack consumption in the home is typically less than in an office setting. Therefore, the time to fill each box can take longer than the 2-3 weeks we recommend for replacement of each recovery bin. Our sustainability department is currently researching ways to expand the program to home consumers.
Q: How long should we have the same recovery bin around our office?
A: Due to the presence of organic waste, we recommend replacing your recovery bin every 2−3 weeks.
Q: Once the recovery bin is full, what do I do with it?
A: Your recovery bin should have been shipped with a pre−affixed UPS shipping label. If this label is on your box, great! Simply present the box to your UPS driver or call 1−800−PICK−UPS to arrange a pickup. If the label is not pre−affixed, please contact g2 revolution® at firstname.lastname@example.org for a replacement label.
Q: Do you store my credit card information during checkout?
A: For your security, we do not store any credit card information during the checkout process. You will need to re−enter your information during every purchase. However, for convenience we do store your ship to locations.
Q: How do I know my order has been processed?
A: You will receive an email order confirmation to the email address you used to register immediately after you place your order.
Q: I still have questions, who can I contact?
A: Please visit the Contact Us page.